Privacy Policy
Effective Date: [13.03.2025 to]
Welcome to RNOVA Global (Rnovaj). This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
1. Who We Are
Website:
https://udyamsupport.rnovajglobal.com
RNOVA Global is a multi-service platform providing:
- Digital Marketing & IT Services
- Web Hosting & Development
- MSME Support (Registration, Licensing, Loan Assistance)
- Handicraft & Artisan Promotion Platform (Artists, Handmade Products, Local Businesses)
2. Information We Collect
a) Personal Information
- Name
- Email Address
- Phone Number
- Address (for orders/services)
- Business or artisan details
b) Seller / Artisan Information
- Product details
- Pricing information
- Business/identity details (if required for verification)
c) Technical Data
- IP Address
- Browser type
- Device information
- Cookies and usage data
3. How We Use Your Information
We use your data to:
- Provide IT and MSME-related services
- List, promote, and manage artisan products
- Process inquiries, service requests, or orders
- Connect buyers with sellers/artisans
- Improve platform performance
- Send important updates or offers
4. Marketplace & Artisan Clause
- RNOVA Global acts as a promotion and support platform for artisans and businesses.
- We may display products, services, and contact details of artisans.
- We do not manufacture products listed by artisans.
- Quality, pricing, and fulfillment responsibility lies with the respective seller/artisan unless explicitly stated.
5. Data Sharing
We do not sell personal data.
We may share information with:
- Government portals (for MSME services)
- Financial institutions (loan assistance)
- Logistics/communication partners (if required)
- Buyers & sellers (only necessary details for transactions)
6. Payments & Transactions
- Any transactions between buyers and sellers may involve third-party payment services.
- We do not store sensitive payment information (like card details).
7. Cookies Policy
We use cookies to:
- Improve user experience
- Analyze traffic and behavior
- Optimize marketing campaigns
You can disable cookies in your browser settings.
8. Data Security
We implement reasonable security measures such as:
- Secure hosting
- Controlled access
- Trusted third-party tools
However, no system is fully secure.
9. User Rights
You can:
- Request access to your data
- Request correction or deletion
- Opt out of marketing messages
Contact us to exercise your rights.
10. Third-Party Links
Our platform may contain links to third-party websites.
We are not responsible for their privacy policies.
11. Compliance
We aim to comply with:
- Indian IT Act
- Applicable data protection principles (including GDPR basics where applicable)
12. Updates to This Policy
We may update this Privacy Policy anytime.
Changes will be reflected on this page.
13. Contact Information
Name: Amit Kumar (Rnovaj)
Email: admin@rnovajglobal.com
Phone: 9461185909
Location: Rajasthan, India
14. Consent
By using our platform, you agree to this Privacy Policy.